All services provided under our plans will be delivered to customers digitally via the Internet.
If you have any questions regarding this policy, please contact us using the details provided below.
Rank Promotion Address: 8 The Green, Ste A, Dover, DE 19901
Email: info@rank-promotion.com
Phone: (888) 610-9298
Website: https://rank-promotion.com
At Rank Promotion, we are committed to delivering high-quality services that align with our clients’ business needs. Our refund policy is structured to ensure transparency and fairness while maintaining the integrity of our operations.
We offer a 30-day money-back guarantee on new purchases. If a client is not satisfied with our services, they may request a refund. Refunds will be processed within 30 business days, either as credits to the client’s account or as a direct deposit to their bank account.
Refunds are issued to the original payment method provided. The approval process for refunds related to website services and unsatisfactory work requires client confirmation. Clients must submit refund requests with relevant account details and a reason for the request. Refunds and cancellations will be considered under the following circumstances:
Non-Delivery of the Product: If an email delivery issue occurs due to mail server errors or spam filters, clients should contact us. Refund claims must be submitted in writing to our Billing Department within 30 days of the purchase date.
Download and Unzipping Issues: Clients experiencing technical issues while downloading or unzipping a product must report the issue to our Technical Support Department. Failure to seek assistance within 30 days may result in a denied refund request.
Major Defects: While we thoroughly test all products before release, unforeseen errors may arise. Clients must report such defects to our Technical Support Team. We will attempt to resolve the issue within 72 hours. If unresolved, a full refund or product replacement of equal value may be offered. Temporary server access may be required to troubleshoot issues. Refusal to provide access may result in refund ineligibility.
Product Not As Described: Claims that a product does not match its description must be submitted within 30 days of purchase, accompanied by clear evidence. Refunds will not be issued for discrepancies arising from customer expectations rather than product specifications.
Only individuals aged 18 or older are permitted to access our products and services. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will take immediate steps to remove the data and cancel any related orders.
For further inquiries regarding this policy, please reach out to us using the contact details below:
Rank Promotion Address: 8 The Green, Ste A, Dover, DE 19901 Email: info@rank-promotion.com Phone: (888) 610-9298 Website: https://rank-promotion.com